Privacy Policy.

This Privacy Policy outlines how Min-IT Software (referred to as "we", "our", or "the Companies") collect, use, store, and protect personal information in accordance with the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs), and recognises the importance of ensuring the confidentiality and security of your personal information.

This Privacy Policy applies to all services provided by Min-IT Software, including but not limited to websites, online platforms, conferences, training events, and customer support interactions. It also covers data submitted during employment applications and general enquiries.

It does not apply to third-party services or products that have their own privacy policies.

We may collect and hold personal information including (but not limited to):

• Full name
• Residential address
• Phone number and email address
• Occupation
• Beneficiary bank account details
• Identification documents:
  • Australian Driver's Licence
  • Australian Government-issued ID
  • International Passport

We generally collect personal information directly from you. For example, personal information will be collected through our application processes, forms, and other interactions with you while providing you with our products and services, including when you visit our website, call us, or send us correspondence. We may also collect personal information about you from a third party, such as electronic verification services, referrers, and marketing agencies. If so, we will take reasonable steps to ensure that you are made aware of this Privacy Policy. We may also use third parties to analyse traffic at our website, which may involve the use of cookies. Information collected through such analysis is anonymous.

We will not collect sensitive information about you without your consent unless an exemption in the APPs applies. These exceptions include if the collection is required or authorised by law, or necessary to take appropriate action in relation to suspected unlawful activity or serious misconduct. If the personal information we request is not provided by you, we may not be able to provide you with the benefit of our services or meet your needs appropriately.

At Min-IT Software, we use the Document Verification Service (DVS) to verify a customer's identity by confirming that the details on their identity document match the government's records. The DVS can also confirm that the details are still valid and not expired or cancelled. We do not give you the option of dealing with us anonymously, or under a pseudonym. This is because it is impractical, and, in some circumstances, illegal for Min-IT Software to deal with individuals who are not identified.

If we receive unsolicited personal information, we will destroy or de-identify it unless it is relevant to our functions or activities. If retained, it will be handled in accordance with this Privacy Policy.

We may collect personal information about:

• Clients
• Beneficiaries
• Service providers
• Prospective and current employees, contractors, and associates

We do not sell or rent your information. We may disclose personal information only:

• To service providers who assist in identity verification, transaction processing or customer support
• To caterers, venues, or travel services when organising events
• To regulatory bodies as required by law
• In the event of a business sale, merger, or acquisition
• With your consent or as otherwise permitted by law

We will retain personal data only as long as required to fulfill contractual or legal obligations. Once the purpose is served or you cease using our services, your data will be deleted or anonymised unless retention is legally justified.

Data is securely stored on servers located in Australia. We use encryption, password protection, and access controls. However, we cannot guarantee complete security for data transmitted via the internet, and we encourage users to take precautions, such as securing passwords and using updated software.

We may use your contact information to send you updates or promotional content related to our services. This will only occur if you have opted in or expressed interest. You may unsubscribe at any time using the provided link or by contacting us directly.

You have the right to access and correct the personal information we hold about you.

• If you are a registered user, you may log into your account to review or edit your profile.
• If you are an employee of a client, please contact your employer directly.
• If you are not affiliated with a client, you may request access by providing proof of identity.

We reserve the right to charge a fee for excessive or complex requests. In cases where access is denied, we will provide a reason.

Our websites may link to third-party sites. We are not responsible for their privacy practices. While we do not use persistent cookies, session variables may be used to maintain secure connectivity. Users are advised to review the privacy policies of external sites they visit.

This Privacy Policy may be updated periodically. We recommend reviewing it regularly to stay informed about how your data is handled.

If you have any questions, concerns, or complaints about this Privacy Policy or the handling of your personal information, please contact us:

We will respond within a reasonable timeframe and work to resolve concerns appropriately.